Delivery Terms
Thank you for choosing Lucia Sposa bridal shop for your special day. Please review the following delivery terms to ensure a smooth and delightful experience.
We source our wedding gowns from various manufacturers and brands across Europe to provide you with a diverse selection of styles and designs. Each order is delivered to our warehouse in Kansas City, where we conduct internal quality control before delivery to your address with FedEx.
Need help? Contact Us.
We source our wedding gowns from various manufacturers and brands across Europe to provide you with a diverse selection of styles and designs. Each order is delivered to our warehouse in Kansas City, where we conduct internal quality control before delivery to your address with FedEx.
Need help? Contact Us.
 Production and Delivery Timeline
- Standard Production and Delivery (USA): The production and delivery period for our wedding gowns typically spans four months from the date of order placement.
- Fast Order Option (USA): Some dresses come with a “Rush to Order” option, indicating that they can be produced and delivered within two months. Please look for this note while browsing our collection for expedited delivery.
Shipping Information
- International Shipping: We handle international shipping to deliver your wedding gown from Europe to the USA to our warehouse. After an internal control check, we deliver your order right to your doorstep. We use a shipping method called Delivery At Place, which means you’ll need to sign for your package when it arrives. Please don’t change the delivery method, as we can’t guarantee its safe arrival if you do. If you choose a different delivery method, such as leaving it at the front door or in the backyard without a signature, we can’t take responsibility for any loss or damage to the package.
Tracking Information: Our delivery time starts from the moment an order is paid and accepted and includes a 2-month period during which your order will be processed and dispatched, followed by a 1-month period of international delivery and 1-2 weeks for delivery within the USA. Once your order is shipped, you will receive tracking information to monitor the status and location of your package. You can also check the status of your order using your order number and email through the ‘Track Order’ link.
Returns and Exchanges
- We strive to ensure your satisfaction with our products. Please review our Return & Exchange Policy for information on how to initiate a return or exchange if needed.
Customization
- We do not offer any customization or alterations.
By placing an order with us, you agree to abide by these delivery terms.
We appreciate your trust in us and look forward to being a part of your special day!
Q&A
Can I use a shipment service of my own choice?
Please note that your order will be delivered via FedEx. We use a shipping method called Delivery At Place, which means you’ll need to sign for your package when it arrives. If you choose a different delivery method, such as leaving it at the front door or in the backyard without a signature, we can’t take responsibility for any loss or damage to the package. If you want to change the delivery company, please contact us.
What are my payment options?
We accept the following credit cards and payments type: American Express, MasterCard, Visa, Discover, Diners Club, PayPal
What if I want to change the shipping address after the order has been placed?
Sure thing! You can change your shipping address anytime before the shipping process begins. Just contact us via email or update your shipping address in your order page.
Inspiration – Style Guide – Bride to Be
Elegance, Glamour, and Uniqueness: A Glimpse into Celebrity Wedding Dresses
