Privacy Policy
Last update: January 4, 2024
Lucia Sposa LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website or purchase products from us.
If you are a resident of California please visit California Consumer Policy Note.
Information we collect
Lucia Sposa LLC collects information that you provide to us online, through completion of registration and other forms in our retail store, or through other means.
Directly from you, when you provide information to us or interact with us:
- – Contact information and any other information you choose to include when you communicate with us via e-mail, mail, phone or other channels. We record telephone conversations and create records of chats with our customer service center for record-keeping, training, and quality assurance purposes.
- – Profile information, such as a username and password, your name, mailing address, e-mail address, phone number, product and style preferences and usage and subscription preferences, which may include signing up to some of our Services or communications from us. Some of this information may be collected by external parties on our behalf. For example, we use a payment processor. We do not collect or store payment card information.
- – Transactional information including goods you purchase, shopping history.
- – Information Included in product reviews, including photographs if you choose to submit them, and other information you provide in response to questions we or our service providers may send you.
Information about your use of our Services is automatically collected. This includes:
- – Transactional information including goods you purchase, shopping history.
- – Usage details of your interactions with our Website, including the timing, frequency and pattern of Service use), the resources that you access, pages viewed, how much time you spent on a page, and how you reached our site. We may also log the details of your visits to our site and information generated in the course of using our site, such as mouse movements, clicks, page visits, text entered, how long you spent on a page, and other details of your actions on our site.
- – Details regarding the device you use to access our Services, including, but not limited to, your IP address, device and online identifiers, mobile and web network activity and related information (such as MAC address, IP address, cookie IDS, etc. operating system and browser type.
- – Location information where you choose to provide our website with access to information about your device’s location. We also collect your IP address, which may allow us to determine your location, including to determine your mailing address.
- – Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence.
From third parties:
- – We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of our Services and to report on activities and trends. This service may also collect information regarding your use of other websites, apps, and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, https://tools.google.com/dlpage/gaoptout.
- – We use Google Ads and Facebook Pixel to serve ads following your visit to our Services and track your interactions with those ads. You can opt out of personalized advertising through Google’s Ad Settings at https://adssettings.google.com/ and Facebook’s Ad Settings at https://www.facebook.com/settings.
- – Device information and online user activity when you utilize our technology platforms, as described in the next section.
- 1. Information about your interests, contact information, demographic information, and marketing inferences, from third party sources that provide consumer data, social networks and other sources of publicly available data.
- 2. Information about the marketing and advertisements you have seen or clicked on, from online advertising companies.
We may also use cookies set by other third-party services.
You may be able to opt out of tracking by cookies or control how information collected by cookies is used via a number of means, as described below.
If you provide us with information regarding another individual, you represent that you have that person’s consent to give us his or her information and to permit us to use the information in accordance with this policy.
We do not knowingly collect personal information from children under 16 years old. If you are a parent and believe that your child under the age of 16 has accessed and/or used our Services or otherwise provided personal information to us, please contact us at the mailing address at the end of this Privacy Policy, and we will work to delete that account and any such personal information.
How We Use Your Information
We may use the information we collect for the following purposes:
- – To process and fulfill your orders.
- – To communicate with you about your orders and provide customer support.
- – To personalize your shopping experience and improve our website.
- – To create custom audiences on social media sites.
- – To send you marketing communications about our products, promotions, and offers (you can opt-out of these communications at any time).
- – To detect and prevent fraud and unauthorized access to our website and activities that may violate our policies or be fraudulent or illegal, and to comply with legal requirements regarding the provision of products and services.
We may share your personal information across Lucia Sposa LLC and with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services:
- – Service Providers: We may share your information with vendors as needed to perform functions on our behalf such as: website, mobile application, software and data storage, content management, customer communications, database management, technical integration, marketing automation, analytics, website and mobile application optimization, conducting customer surveys, shipping, and payment processing.
- – Analytics Partners: We partner with analytics providers, who collect information via tracking technologies on our website to assist us with measuring visits and traffic on our websites and mobile application so we can measure and improve the performance of the sites.
- – Third parties involved in advertising and marketing: We share information with third parties who assist us in serving advertising regarding the Website, who may also use the information for commercial purposes. These third parties may include data cooperatives, who consolidate information from multiple companies to provide customer targeting services. Our third-party partners also include parties who use tracking technologies on our Website to collect or receive information from theWebsite and elsewhere on the internet and use that information to provide measurement services and target ads.
- – Manufacturers: We share your order information with manufacturers so that they can produce your order.
- – Social Media Platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the third party to collect some information about you through digital cookies they place on your device and other tracking mechanisms. In some cases, the third party may recognize you through its digital cookies even when you do not interact with their application. Please visit the third parties’ respective privacy policies to better understand their data collection practices and controls they make available to you.
- – Other: We may also disclose your information in response to legal requirements, such as a subpoena or court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security and Retention
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.
We will retain your personal information for as long as is necessary to complete the purposes for which it was collected, or as may be required by law.
California law requires us to provide information regarding the criteria we use to determine the length of time for which we retain personal information. We utilize the following criteria to determine the length of time for which we retain information:
- – The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
- – Whether we are required to retain the information type in order to comply with legal obligations or contractual commitments, to defend against potential legal claims, or as otherwise necessary to investigate theft or other activities potentially in violation of our policies and procedures applicable to you or against the law, to ensure a secure online environment, or to protect health and safety;
- – The privacy impact of ongoing retention on the consumer; and the manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.
Individual pieces of personal information may exist in different systems that are used for different business or legal purposes. A different maximum retention period may apply to each use case of the information. Certain individual pieces of information may also be stored in combination with other individual pieces of information, and the maximum retention period may be determined by the purpose for which that information set is used.
Your Choices
You can update or correct your personal information by logging into your account (My Account) on our website or by contacting us directly by email contact@luciasposabridal.com). You can also opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us.
To prevent our collection of information regarding your online or device activity, or prevent third parties from using such information from being used for interest-based advertisements:
- You can opt out or set preferences regarding cookies when a device you utilize visits the Website by clicking the following link. Please note that you will need to set preferences on each device you use to visit the Website.
Additional Information for Residents of Colorado, Connecticut, Utah, Virginia and Nevada
If you are a resident of Colorado, Connecticut, Utah, or Virginia or Nevada the law of your state provides you with rights to access, delete, and correct certain “Personal Data” we collect about you, as well as to restrict the use of that Personal Data for targeted advertising, restrict the “sale” of that Personal Data, and control our use of Personal Data considered sensitive. We will not discriminate against you for exercising these rights.
You or your authorized agent may submit a request to exercise your access, deletion, and correction rights may submit a request to exercise your rights to know/access, correct or delete your Personal Information by email PrivacyOfficer@luciasposabridal.com. Residents of Colorado, Connecticut, and Virginia also have the right to opt-out of automated processing in certain instances where such processing would produce legal or other similarly significant effects. At this time, we do not use Personal Data to make automated decisions about you in any situations where you may have a legal right to opt-out.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at
Lucia Sposa LLC
1914 Main street (suit 100) Kansas City Missouri 64108
Phone Number: +1(913)709-4615
E-mail: contact@luciasposabridal.com